Refund policy
Ope We’re Smokin’ – Refund Policy
At Ope We’re Smokin’, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you're not happy, we offer a straightforward 30-day refund policy if product is damaged or defective.
Eligibility for Refund:
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Refund requests must be made within 30 days of the original purchase date.
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Items must be unused and in their original condition and packaging (unless the product was damaged or defective upon arrival).
How to Request a Refund:
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Email us at info@opeweresmokin.com with your order number and reason for the return.
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If applicable, attach any supporting photos (for damaged or incorrect items).
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Once approved, we’ll provide return instructions or process the refund.
Refund Process:
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Refunds will be issued to your original payment method within 14 business days after approval.
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Shipping charges are non-refundable, unless the return is due to our error.
Returns (if required):
You’ll be responsible for shipping costs to return your item unless it arrived damaged, defective, or incorrect.